(for problems with our products, email webshop@thesoundpost.nl)

Information about warranty & return

Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us via webshop@thesoundpost.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Return exceptions

State here the exceptions to the right of withdrawal. Also indicate with the article itself
clearly indicate that it cannot be returned for the consumer ordered. Pay attention:
Exclusion of the right of withdrawal is only possible for products:

 

a. For sealed products. When the seal is broken, these products are not returnable.

b. that have been created by the entrepreneur in accordance with the consumer's specifications;

c. that are clearly personal in nature;

d. that cannot be returned due to their nature;

e. that can spoil or age quickly;

f. whose price depends on fluctuations in the financial market on which the entrepreneur has no influence;

g. for individual newspapers and magazines;

h. for audio and video recordings and computer software of which the consumer has broken the seal.

Identity of the entrepreneur

The Sound Post
3738CA Maartensdijk
webshop@thesoundpost.nl
06-40594164
68878338
NL857629566B01